Invoice issuing

We will issue invoice's 30 days before due where ever possible. They will be issued in Pfd format to the email address we have on file for enviromental impact reasons. Paper copies can be issued for a cost of £3. 

Updating Contact details

All clients are required to ensure that we have up to date contact details at all times. we are not responsible for loss of business, suspension of service and any problems that result due to not having updated details.  

Domain and external fees

Domain and external fees MUST be paid at least 14 days before they are due. 

Invoice and late payment

Invoices are due to be paid by the date specified on the invoice. In the even of late payment we reserve the right to suspend any and all services untill cleared payment is received in full. Additionally we reserve the right to apply interest at a rate of 5% above the prevailing Nat West bank base rate on late payments. We also reserve the right to recover any collection costs and reasonable admin charger of £10 per letter and £3 per call to chase later payment. We would normally only make these charges in extreme cases. We will endeavour to contact clients and in any event we will levy no charges in the first month of late payment.